Privacy Policy
Effective Date: 31/01/2025
Island Windscreens values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information of our members, as well as your rights in relation to your data.

1. Information We Collect
We may collect and process the following types of personal data when you interact with us or sign up for our membership program:
1.1 Personal Information
Full Name
Address
Phone Number
Email Address
1.2 Vehicle Information
Vehicle Registration Number
Vehicle Chassis/VIN Number
Make, Model, and Year of the Vehicle
1.3 Financial Information
Payment details (e.g., direct debit or credit/debit card information).
1.4 Usage Information
Details of membership usage, including service requests, repairs, or replacements conducted.
1.5 Communication Data
Correspondence with you (emails, calls, or messages).
 
 
 

2. How We Use Your Information
We use your data for the following purposes:
 
2.1 Service Provision
To register and manage your membership.
To provide vehicle glass repair and replacement services.
2.2 Communication
To send service reminders, updates, or important notifications related to your membership.
To respond to your inquiries and provide customer support.
2.3 Billing and Payments
To process payments for memberships and additional services.
To send invoices and payment confirmations.
2.4 Compliance
To comply with legal obligations and regulatory requirements.
2.5 Improvements and Analytics
To improve our services and understand member usage trends.
To conduct surveys or gather feedback for customer satisfaction.

3. Sharing Your Information
We may share your personal data with:
3.1 Service Providers
Third-party companies that assist us in delivering services, such as, Autoglass for non Island based Insurers, payment processors, IT support, or insurance claims processors.
3.2 Legal and Regulatory Authorities
When required by law or to respond to legal processes, such as court orders or regulatory investigations.
3.3 Business Transfers
In the event of a business merger, acquisition, or sale, your data may be transferred to the new entity.
We will never sell or rent your personal data to third parties.

4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, including legal, tax, or regulatory obligations.
Membership data: Retained for the duration of your membership and up to 6 years after its termination.
Financial records: Retained for 6 years as required by financial regulations.

5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These measures include:
Secure payment processing.
Encrypted data storage.
Access controls for sensitive information.
While we strive to protect your data, no method of transmission or storage is 100% secure. You share data with us at your own risk.

6. Your Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
6.1 Access
Request a copy of the personal data we hold about you.
6.2 Rectification
Request corrections to any inaccurate or incomplete data.
6.3 Erasure
Request the deletion of your data where it is no longer necessary for the purposes collected.
6.4 Restriction
Request a restriction on the processing of your data under certain conditions.
6.5 Objection
Object to the processing of your data for direct marketing purposes.
6.6 Data Portability
Request your data in a machine-readable format to transfer to another service provider.
6.7 Withdraw Consent
Withdraw your consent for processing where consent is the legal basis.
To exercise any of these rights, contact us using the details in Section 9.

7. Cookies and Online Tracking
Our website may use cookies and similar technologies to enhance user experience and gather analytics. Cookies may collect:
IP address
Browser type
Pages visited
You can control cookie preferences through your browser settings.

8. International Data Transfers
If we transfer your data outside the Isle of Man or the European Economic Area (EEA), we will ensure it is protected using mechanisms like:
Binding corporate rules.
Standard contractual clauses approved by relevant authorities.
 
 
 
 
 

9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us:
Hire Me! Limited
Phone: 07624320038
Email: Support@hireme.im
Address: Unit 36 Spring Valley Industrial Estate
Spring Valley,
Douglas
IM2 2QS

10. Updates to This Privacy Policy
We may update this policy from time to time. Changes will be posted on our website with the updated effective date. We encourage you to review the policy periodically.

By subscribing to our membership program, you acknowledge that you have read, understood, and agreed to this Privacy Policy.